
Digital is key to the student market
We’re in full flow of the academic year; Fresher’s is a distant memory (•tear•) and students are now getting geared up for the Christmas break, so how do brands engage this crowd while fighting to grab their fleeting attention at such a crucial time?
Well, we all know that most students fall into the digital native category; they’ve grown up with technology all around them – they are the much-coveted digital generation. Brands are quick to turn to channels, like social media, to target this demographic – after all they have huge spending power. However, they pose a very particular set of challenges that often go overlooked; here are our five top reasons you MUST be operating digitally in order to build relationships with the youth!
1. It will let you cater to the needs and wants of the student market.
Students are almost guaranteed to be operating digitally. They’ll be using a variety of modern smartphones and devices, which makes it easier for them to make purchases on the go. Putting your business on social media, mobile applications and websites will allow you to keep up with what the modern consumer demands. It will also prove helpful in attracting new potential customers; millennials are always looking for the latest updates!
2. Using social media effectively is a great way to increase brand awareness.
The integration of social media in marketing campaigns is highly effective from a brand awareness perspective, but also because the majority of students will be active on social channels daily. Students check their smartphones and devices multiple times throughout the day, so there will be more chances to maximise the engagement with your brand.

3. It allows you to increase interaction with your customers.
Being digital means that your students’ experience will not end once they’ve bought your product, you can continue to interact with them via social media, apps and websites. This gives you multiple platforms where you can hear about people’s experiences and gather feedback (market insight). However, remember it’s not always one-sided – by sharing your audience’s feedback or engaging with their recommendations will make them feel valued, and if a consumer is engaged with your brand, they are likely to return for another purchase.
4. People will find you more approachable.
Talking to students online will help to humanise your brand. Being digital lets individuals approach the business as if they are speaking to a friend online. Consumers who feel comfortable approaching a brand will feel more relaxed about buying from them and will be more likely to recommend that brand to their friends and family.
5. You can keep a record of how your business is being represented and received.
Social media has made it easy for businesses to instantly portray their views and opinions, it has also means everything is trackable. Identifying hard results to determine the effect that social media is having can sometimes be challenging, but there will be a record of what actions have been taken to identify a concept of cause and effect, showing you what your consumers respond best to.
Don’t forget – Being digital is great, but it can mean your business is a lot more vulnerable to negative online attention. This is why it’s really important to always think your ideas through and make sure they represent what your brand is really about.



3. They like to share
It can be hard to track how millennials are interacting with brands. The introduction of smartphones and portable devices means you can’t just assume that people are in their homes using their desktops when they access your site. Your marketing must now be fully integrated, mobile optimised and cohesive to deliver the same message across all channels. This way it will be easier for millennials to receive it as they are always changing between devices.


It’s better to pick a few social media channels and do them well rather than trying to reach individuals across all of them. Choose the platforms that best represent what your company is about and remember millennials will most likely be using a variety of technology, so be sure to cater to varying demographics within your target audience.

…Offer Experiences. To attract a millennial you must be appealing in the right ways; the trend these days appears to be brand experiences over ownerships. A person may buy a product or service from you, but have they been given an experience online or in store?
Millennials have grown up with technology and are much more comfortable making purchases via smartphones and handheld devices when compared to older generations. Make sure your websites are optimised for other devices; this way people will be able to check out your products wherever they are!

Use the Internet
Use students you’ve already reached out to, to help you reach further

Although Millennials won’t want to admit it, they aren’t the big thing anymore, Generation Z is where it’s at now. With the oldest people in this generation graduating university this autumn, employers need to be ready in order to compete for the top talent.
The number of Gen Z members who browse using an internet enabled device whilst watching TV has hit
Since Ad Blockers entered our lives, we’ve been able to bypass the majority of the intrusive ads that we get force fed. Although, there are still many adverts that slip through the net. These adverts have been found to do exactly the opposite of what marketers want; a study by Ad Week shows that



The stereotype is that students just eat takeaways and pot noodles everyday. While there are some students that do fit that bill, there is a large proportion that is hugely health and fitness conscious. This is even truer when students graduate, they no longer have big deadlines to be eating around.

Be different
Be relevant
It’s so important be discerning when attaching your brand to trending topic. If you choose the wrong topic then you could
The brand received an incredibly negative reaction, as you’d probably expect. Epicurious did send out an apology tweet, but at that point the damage was done. Yes they apologised, but the fact they sent out not only one tweet about the event but two tweets, proves it was not a mistake and an is absolutely horrendous error of judgement.

Consistency is critical when it comes to branding; streamlining your colours, logo and fonts makes this easier, as well as making the brand more instantly identifiable. The big social media brands do this really well, the blue that Facebook use is called Social Butterfly Blue and all their branding is the same blue.
Boosting your content on Facebook can be an effective way to reach a bigger audience, with the potential for many impressions. The data that Facebook collects allows you to target user groups with great precision. Although, this does require you to still have interesting content. Bad content won’t be interesting to your 10 followers, never mind the 100,000 people you boosted it to. Bad content will get lost in the crowd, so make sure to create content that people want to engage with.
As we just mentioned, an easy way to get people to share your content is to create content worth sharing. A great example of this is
Eventbrite recommend getting out there and meeting the people that you’re trying to reach. An amazing way to do this is via freshers fairs, where hundreds of students will be in one space. Again, you must engage your audience with creative content. Dominos always score highly when they give away pizza at these events.
Being authentic as a brand is important, we live in a world where there is a lot of competition. Anything you can do to set you apart is good, one major part of this is brand trust. If you promise to do something on social media and you don’t follow through, it can drastically affect your image, ruining consumer relations.

25th of August… A huge proportion of
4th of July… The day where each student will decide if
Three times a year, students will receive a pile of cash, their student loan. This joyous time of year is when students are more than happy to part with their cash. On average,
A special shout out goes to the dissertation hand in period, which usually extends from the first week of April to the middle of May. This is a horrible time for every final year student, where they will often attempt to eat or sleep away the stress of writing it. Then add to that the stress of having to fork out £40+ to get the darn thing printed. A little pick up from you can go along way with winning their hearts at this time of year.