Introduction
This document refers to personal data, this is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject) that is not already in the public domain.
The Data Protection Act (DPA), Privacy and Electronic Communications Regulations (PECR) and The General Data Protection Regulations (GDPR) which is EU wide and far more extensive, seek to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU. It should be noted that GDPR does not apply to information already in the public domain such as Companies House data.
BAM Agency Ltd is pleased to provide the following GDPR information:
Who we are
BAM is an advertising and marketing agency principally involved in the B2B sector
Personal Data
BAM uses the information collected from you to provide quotations, make telephone contact and to email you PR and marketing information which the agency believes may be of interest to you and your business. In you making initial contact you consent to BAM maintaining a marketing dialogue with you until you either opt out (which you can do at any stage) or we decide to desist in promoting our services. BAM also acts on behalf of its clients in the capacity of data processor. When working exclusively as a data processor, BAM will be acting on the instruction of its client, and will work hard to ensure that the client is fully GDPR compliant.
Some personal data may be collected about you from the forms and surveys you complete, from records of our correspondence and phone calls and details of your visits to our website, including but not limited to personally-identifying information like Internet Protocol (IP) addresses. BAM may from time to time use such information to identify its visitors. BAM may also collect statistics about the behaviour of visitors to its website.
BAM’s website uses cookies, which is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. WordPress.org uses cookies to help BAM identify and track visitors and their website access preferences. BAM’s website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using BAM’s website.
Any information BAM holds about you and your business encompasses all the details we hold about you and any sales transactions including any third-party information we have obtain about you from public sources and our own suppliers such as credit referencing agencies.
BAM will only collect the information needed so that it can provide you with PR and marketing services, this agency does not sell or broker your data, although coincidentally there may be times when your information could be contained in data that BAM has purchased from a third-party list broker.
Legal basis for processing any personal data
To meet BAM’s contractual obligations to clients and to also respond to marketing enquiries.
Legitimate interests pursued by BAM and/or its clients
To promote the PR, marketing and other services offered by BAM and/or to market the services and/or products offered by BAM’s existing clients
Consent
Through agreeing to this privacy notice you are consenting to BAM processing your personal data for the purposes outlined. You can withdraw consent at any time by contacting us or writing to us, see last section for full contact details.
Disclosure
BAM may on occasions pass your Personal Information to third parties exclusively to process work on its behalf. BAM requires these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice and GDPR. BAM do not broker or pass on information gained from your engagement with the agency without your consent. However, BAM may disclose your Personal Information to meet legal obligations, regulations or valid governmental request. The agency may also enforce its Terms and Conditions, including investigating potential violations of its Terms and Conditions to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property or safety of BAM, its clients and/or the wider community.
Retention Policy
BAM will process personal data during the duration of any contract and will continue to store only the personal data needed for six years after the contract has expired to meet any legal obligations. After six years any personal data not needed will be deleted.
Data storage
Data is held in the United Kingdom or the EEA using different (multiple) servers. BAM does not store personal data outside the EEA.
Your rights as a data subject
At any point whilst BAM is in possession of or processing your personal data, all data subjects, have the following rights:
In the event that BAM refuses your request under rights of access, we will provide you with a reason as to why, which you have the right to legally challenge.
BAM at your request can confirm what information it holds about you and how it is processed.
You can request the following information:
To access what Personal data is held, identification will be required
BAM will accept the following forms of ID when information on your personal data is requested:
A copy of your driving licence, passport, birth certificate and a utility bill not older than three months. A minimum of one piece of photographic ID listed above and a supporting document is required. If BAM is dissatisfied with the quality, further information may be sought before personal data can be released.
All requests should be made via contacting us or writing to us at the address further below.
Complaints
In the event that you wish to make a complaint about how your personal data is being processed by BAM or its partners, you have the right to complain to BAM Agency Ltd Managing Director. If you do not get a response within 30 days you can complain to the ICO.
Contact details are:
BAM Agency Ltd, attention of the Managing Director
26 Cambray Place, Cheltenham, GL50 1JN.
Telephone 0845 1300 667
ICO
Wycliffe House, Water Lane, Wilmslow, SK9 5AF
Telephone 0303 123 1113 or by visiting https://ico.org.uk/global/contact-us/email/