a journey into the student market

this is pizzaexpress

PizzaExpress needed to boost its appeal among students and tap into a lucrative youth audience, so our journey began with in-depth brand insights and research.

We surveyed over 230,000 students across the UK, ran focus groups at key universities, and uncovered challenges including limited promotion platforms and misconceptions around price and accessibility. This data enabled us to shape a clear student marketing strategy, emphasising PizzaExpress’s new, more flexible discount and repositioning the brand to feel welcoming and relevant for students.

BAM Agency Interior view of a two-level commercial area. The upper level boasts a PizzaExpress, an Italian restaurant where diners enjoy authentic pizzas. The lower level features store entrances for Bally and MCM. Bright lighting and modern decor are visible throughout. BAM Agency

From there, we devised a dynamic, youth marketing campaign that showcased our core services—Experiential Marketing, Event Staff, Digital Marketing, and Brand Insights & Research.

Whether it was organising on-campus Freshers Fairs or orchestrating accommodation block takeovers, we focused on authentic, memorable touchpoints. We leveraged freebies like dough balls and pizzas to spark immediate excitement, supported by targeted digital campaigns that amplified reach and drove home the brand’s student-centric message.

BAM Agency A group of people stands outdoors on a brick path, all focused on their smartphones. Some are casually dressed. Greenery and a building with a sign reading Reception are in the background, perhaps discussing dinner plans at the nearby PizzaExpress restaurant. BAM Agency

To bring it all to life, our specialist event staff delivered hands-on experiential activations, engaging students face-to-face in a way that digital marketing alone can’t match

We created eye-catching branding, set up custom stands, and even employed branded trikes to hand out dough ball samples—ensuring PizzaExpress remained top-of-mind at every interaction. This combination of physical and digital tactics forged real connections and helped reshape perceptions around cost and exclusivity.

The results spoke for themselves: PizzaExpress not only captured the attention of thousands of students but also saw a remarkable lift in sales within a five-mile radius of campaign activity.

By integrating experiential marketing, event staff, digital marketing, and youth-focused brand insights, we successfully positioned PizzaExpress as a go-to dining destination for university students—laying the groundwork for long-term loyalty and repeat visits.

BAM Agency A group of five people sits on the grass in a park on a sunny day, surrounded by other groups. Smiling and enjoying a cozy picnic with PizzaExpress delights, trees and a building are visible in the background. BAM Agency
BAM Agency Illustration of a promotional setup for Pizza Express, featuring a yellow and black theme. Includes banners stating 30% off all food & drink for students, a bicycle cart with umbrella, a refrigerator, pizzas, and a stand offering free pizza. BAM Agency
BAM Agency On the left, three people in yellow shirts promote free dough balls near a stand with banners. On the right, an open fridge displays boxes of margherita and American classic pizzas with a 2-for-1 offer. BAM Agency
BAM Agency Infographic featuring the UK map, a laptop, diverse groups, a handshake, and a Pizza Express logo. Highlights: survey to 230,000 students, 10 key locations, over 12,000 responses, 150,000 student interactions, and 3,000 pizzas in fridges. BAM Agency
BAM Agency A person stands outdoors, excitedly holding a large sign with the Pizza Express logo and text offering a years free pizza. Trees and a building are in the background. BAM Agency